Chat and instant messaging

Chat and instant messaging let you work together, without cluttering up your email and keeping it clear for important messages. Instant messaging is ideal if you need to check something with a colleague or ask a quick question. You can also have a group discussion to encourage open conversation and promote thoughtful debate. The following list describes some of the benefits of Teams chat and instant messaging:

  • Instantly connect. Message a team member one on one or the entire team in a group chat. Hop on a call or share your screen for immediate feedback.
  • Take conversations anywhere. Record voice messages while you’re on the go, and reply to an instant chat from your mobile device.
  • Keep the team focused. Organize your conversations, files, and apps in one place to keep the team in sync.
  • Reduce email clutter. Move email threads into quick chats. Share photos and documents with one person or the team.

Microsoft 365 Copilot in Teams chats and channels

Copilot in Team Chats and channels empowers you to ask questions about your chat conversations in Teams. You can use Microsoft 365 Copilot to quickly review the main points, action items, and decisions from your chats, without having to scroll through long threads. You can also choose to view highlights from the past 1, 7, or 30 days of conversation. Microsoft 365 Copilot can’t reference images, loop components, or files shared in the chat thread.

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