Author: ultroni1

Description

• B2C business
• High-volume business

Challenges

• Manage high amount of subscribers/subscriptions.
• Manage high amount of bills efficiently.
• Manage high volume of usage records in pay-per-use scenarios.

Value Proposition

• Cloud technologies enable high performance and scalability.
• SAP provides a dedicated solution for mass volumes, and SAP Subscription Billing is a key enabler and major part of the Q2C end-to-end process for high-volume subscription-based business models.
• Capabilities to manage efficiently high volumes, for example, usage records.

Business Scenario: Printing Service

Customer Miller has a service contract with the Print Service Company.

Let’s map this business example to the Consume-to-Cash process.

Mr Mueller has signed a contract with tariffs for different print formats, as well as black and colored.

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• Cloud Services (SAP Cloud)
• Hardware Installation and Maintenance Services (SAP IT)
• Travel Agency Services (SAP Concur)
• Fleet Services (SAP Car Fleet)
• Dealer Services (SAP Ariba)
• Credit Card Services
• Car Rental Services
• Cleaning Services
• Parcels Services
• Print Services

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Invoicing of Usage and Subscriptions

• Processing rated and unrated events from several multi-vendor rating, or billing streams.
• Managing service pricing from multiple sources to produce transparent and itemized invoices that drive loyalty and market differentiation, providing intelligent capabilities for billing plans and billing cycles, pre- and post-paid, complex hierarchical discounts, invoice agreements, immediately settled paid usage, and many more.
• Consolidating all information into one single converged invoice.

Contract Accounting

• Processing open items for collection and payment services.
• Managing receivables with high throughput and automation for B2B and B2C.
• Enabling compliant accounting, reconciliation, and period closing up to SAP S/4HANA Finance.

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The SAP S/4HANA Cloud for Contract Accounting and Invoicing supports the key parts of a fully integrated Consume-to-Cash process. A wide range of SAP customers, mainly from the service industry, contributed to the solution’s features.

Any consumed service from any metering platform, for example, a digitial download, a toll, a mobility service, or a subscription for print or cloud services, can be received in a flexible operated way, carrying specific usage or custom-specific data that may influence the downstream processes in billing, invoicing, contract accounting, and payment handling.

Consumption can be priced or not yet rated, either to be paid after invoicing, or by usage, or prepaid. Recurring or one-time charges can be requested from flexible billing plans.

All granular events are persisted as consumption or billable items and aggregated based on configurable criteria in the billing and invoicing process. This enables the itemization of all events in a billing period on the invoice and the invoice correction on items level.

Invoices can be sent via any communication channel, and create postings to the contract accounting subledger. From there, aggregated records will be transferred to the general ledger, so that there’s no line item posting.

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SAP Subscription Billing is running on the SAP Business Technology Platform and therefore seamlessly integrated into the SAP S/4HANA Cloud for Contract Accounting and Invoicing.

Convergent Invoicing (CI) enables the consolidation of large numbers of billable items from different billing streams, converging into one single and common invoice.

Convergent Invoicing (CI) has a strong integration with the open item management of Finance Contract Accounting (FI-CA).

Contract Accounting postings are transferred to the receivables and revenue accounts of the General Ledger in SAP S/4HANA Finance (FI-GL).

The value proposition of this combination is the monetization of subscription-based business models by managing subscriptions and usage-based services in an integrated Lead-to-Cash process for high-volume scenarios.

The improvements of this architecture are:

• Integration of a contract-based revenue recognition.
• Integration of settings control on the level of subscription profiles.
• Integration of bills into billable items with provider contract information.

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SAP BRIM is subdivided into SAP Subscription Billing and SAP S/4HANA Cloud for Contract Accounting and Invoicing.

SAP Subscription Billing connects the front-office applications for customer engagement like sales, service, and marketing to the digital core back-end.

SAP Subscription Billing covers the following steps:

• Business Model Design enables the design of subscription services and pricing attributes.
• Subscription Capture enables to sell more by dynamically bundling products and services.
• Subscription Management enables the subscription monitoring and lifecycle adjustment.
• The usage data from mediation systems is uploaded to calculate usage-based charges.
• Subscription Monetization enables recurring and usage-based rating and charging.
• The rated and charged items are transferred to an invoicing system.

The SAP S/4HANA Cloud for Contract Accounting and Invoicing processes the rated and charged items from source systems such as SAP Subscription Billing.

SAP S/4HANA Cloud for Contract Accounting and Invoicing covers the following steps:

• Billing and Invoicing supports the selection and aggregation of billable items to create well structured invoicing documents which are the source for the receivables management.
• Contract Accounting supports the management of receivables, payments and collections.
• Contract Accounting is integrated to the General Ledger of SAP S/4HANA Finance to fulfill the legal requirements of accounting and revenue recognition.
• The calculation of partner revenue share and the partner payment is covered as well.

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