Microsoft gained valuable insights into how AI is going to transform work from the millions of customers and employees who are already using Microsoft 365 Copilot. Its early findings show that there’s both an art and a science to working with AI. One of its key findings is that what you get out of it depends on how you ask.
This new way of working is sorely needed. Over the past few years, the pace and volume of work continue to rise. According to data from searches across Microsoft 365 services, on any given workday, Microsoft’s heaviest Microsoft 365 users:
- Search for what they need 18 times.
- Receive more than 250 emails.
- Send or read nearly 150 chats.
Across the globe, users of Microsoft Teams are in three times more meetings each week than they were in 2020. And on Windows, some people use 11 apps in a single day to get their work done.
AI helps lift the weight of work, augmenting human capability and accelerating everyone’s innate ingenuity. When leaders learn how to effectively harness the power of AI, they can empower their people to embrace this new era of AI-powered productivity and reap the benefits for their organization.
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