The dunning proposal- and activity run are started in the same way: entering the parameters and scheduling the start.
The dunning activity run results in the dunning activities execution such as correspondence creation, note to agent or realease to collection agency.
The dunning activity run results in charge and interest postings and in dunning history update as well.
The dunning levels and appropriate dunning activities are determined during the dunning run based on the:
- Dunning history on item level.
- Dunning grouping on contract account level.
- Dunning procedure on contract account or item level.
The dunning activity run can’t be deleted after execution like a proposal run, even if the intended action wasn’t carried out. Instead, you must reverse the entire dunning run with the SAP Fiori App Reverse Dunning Notices Run or cancel dunning for certain individual items.
The dunning proposal- and activity run are controlled by the dunning procedure on contract account or item level (see next figure).
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