Explaining the Customer-Initiated Payment Lot

Customer-initiated payments are initiated by the customer because the customer determines when he wants to pay his debts to the company.

Customer-initiated payments are only incoming payments.

Incoming payments that can be assigned to an open item, clear that item as much as possible either by full payment, partial payment, or overpayment. Most of the open items are cleared automatically via the flexible and configurable clearing control.

Incoming payments that can’t be assigned to an open item, are placed in the clarification list to be reviewed. From there, you can further process the payment either by posting it to an interim account (if the contract account cannot be found) or on account (if the contract account can be found, but not the open item) or by triggering a repayment.

The clarification processing is explained in the respective lesson of this unit.

Customer-initiated payments are processed by payment lots, check lots or, the cash journal.