Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT

This module focuses on the end-to-end process of remotely monitoring IoT enabled devices using the Connected Field Service solution including device registration, working with alerts, and designing processes to take specific actions.

Learning objectives

In this module, you will:

  • Explain the beginning and end process with Connected Field Service
  • Explain and demonstrate the relationship between Customer Assets and IoT Devices
  • Identify the components used to remotely interact with Devices
  • Create automated processes for servicing equipment

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