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  • Define a Microsoft AI strategy to create business value in sustainability

    This module is designed to help sustainability professionals adopt Microsoft AI solutions. It discusses common use cases and real customer stories.

    Learning objectives

    • Identify goals and challenges for sustainability
    • Identify opportunities for AI in sustainability

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  • Draft a campaign brief using Copilot in Word

    Discover how to use Copilot in Word to generate and revise a campaign brief efficiently. Explore how AI assistance can support structured planning, reduce manual edits, and improve team coordination.

    Learning objectives

    By the end of this module, you’ll be able to:

    • Write a complete campaign brief faster using Copilot in Word.
    • Understand what goes into a strong campaign brief, including goals, audience, messaging, and how success is measured.
    • Use Copilot to organize and improve your writing, like adjusting tone, adding missing details, or pulling in data from other documents.

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  • Dyslexia and technology, in partnership with Made By Dyslexia

    Educators and parents learn about the challenges learners with dyslexia face and explore technology tools to support learners with dyslexia.

    Learning objectives

    In this module, you will:

    • Identify practices for supporting dyslexic thinking.
    • Explain solutions to help learners with dyslexia meet challenges.
    • Describe technology tools to support learners with dyslexia and build on their strengths.

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  • Summarize and simplify information with Microsoft 365 Copilot

    Learn how to craft an effective prompt to save time and effort by using Microsoft 365 Copilot to summarize, simplify, and visualize complex information in Microsoft Word, PowerPoint, Excel, and Outlook.

    Learning objectives

    By the end of this module, you’ll be able to:

    • Identify the key elements of an effective prompt and apply them to your own prompts.
    • Prompt Copilot to summarize or extract key information in Word documents, Excel tables, and PowerPoint presentations.
    • Summarize chats and meetings to look for key action items with Copilot in Teams.
    • Task Copilot in Outlook with summarizing emails to look for action items or mentions.
    • Compile information from multiple documents and generate a combined summary with Microsoft 365 Copilot.

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  • Edit and transform content with Microsoft 365 Copilot

    Learn how to craft an effective prompt to save time and effort using Copilot to edit, transform, and rewrite information using Copilot in Microsoft Word, PowerPoint, Excel, and Outlook.

    Learning objectives

    By the end of this module, you’ll be able to:

    • Identify the key elements of an effective prompt and apply them to your own prompts.
    • Organize outlines and content in Word documents with Copilot.
    • Convert text to tables and write more confidently with Copilot in Word.
    • Add images, slides, and organize your presentation with Copilot in PowerPoint.
    • Format, sort, filter, and highlight data with Copilot in Excel.
    • Rewrite messages with Coaching by Copilot in New Outlook.

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  • Ask questions and analyze content with Microsoft 365 Copilot

    Discover ways to prompt Microsoft 365 Copilot in Word, PowerPoint, Teams, and Outlook to ask, analyze, and receive recommendations for fresh ideas and content. Whether you need specific information, comparative analysis, or helpful suggestions, Copilot is your goto tool.

    Learning objectives

    By the end of this module, you’ll be able to:

    • Identify the key elements of an effective prompt and apply them to your own prompts.
    • Ask Copilot how to accomplish a task in Microsoft 365 apps.
    • Use Copilot to answer questions and provide insights about documents, presentations, tables, and notes.
    • Chat with Microsoft 365 Copilot about projects, documents, and data throughout your organization.

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  • Create and draft with Microsoft 365 Copilot

    Learn how to craft an effective prompt to save time and effort by using Microsoft 365 Copilot to create, draft, and brainstorm new ideas and material using Microsoft 365 Copilot in Microsoft Word, PowerPoint, Teams, and Outlook.

    Learning objectives

    By the end of this module, you’ll be able to:

    • Identify the key elements of an effective prompt and apply them to your own prompts.
    • Use Copilot to create new agendas, to-do lists, project plans, and more from Word, Excel, and OneNote.
    • Ask Copilot in Outlook to draft new emails, compose replies, and plan meetings.
    • Prompt Microsoft 365 Copilot to generate new ideas, new content, and FAQs from existing files.

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  • Configure settings for Fundraising and Engagement

    Configure settings used across different areas of Fundraising and Engagement such as constituent records, opportunities, and events for tracking and segmentation purposes.

    Learning objectives

    In this module, you will:

    • Configure and use giving levels.
    • Set up preference categories.
    • Configure and use objectives.
    • Configure objective budgets.

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  • Manage memberships in Fundraising and Engagement

    Memberships are a way for constituents to participate in, or belong, to a specific membership group. Memberships can be used as another avenue for fundraising or can be non-fee memberships, for example in recognition of major donors.

    Learning objectives

    In this module, you will:

    • Understand the components involved with managing memberships
    • Set up memberships in Fundraising and Engagement
    • Add memberships to a constituent

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  • Manage events in Fundraising and Engagement

    n this module you’ll learn how to set up and manage an event in Fundraising and Engagement. You’ll see how to create an event, set up event components, register attendees, and assign attendees to event tables.

    Learning objectives

    In this module, you will:

    • Set up events in Fundraising and Engagement
    • Set up event components (tickets, donations, sponsorships, preferences, products, and disclaimers)
    • Use registration packages to register event attendees.
    • Set up tables for gala events and allocate registrations to tables.

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